If your product is defective / damaged or incorrect / incomplete at the time of delivery, please contact us within the applicable return window. Your product may be eligible for refund or replacement depending on the product category and condition.
You may cancel your order at no cost any time before the item is dispatched to you. Offer Zone also retains unqualified right to cancel any order at its sole discretion prior to dispatch and for any reason which may include, but not limited to, the product being mispriced, out of stock, expired, defective, malfunctioned, and containing incorrect information or description arising out of technical or typographical error or for any other reason.
If any order is canceled, the payment against such order shall be refunded within 15 to 25 working days, but it may take longer time in exceptional cases.